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Single customer view for loan approval

An application that brings all consolidated data on a loan or instalment applicant into one place and can calculate their payment capacity.

Client

Company specializing in instalment sales and non-bank loans.

Challenge

The client needed an application to support its approval process, with the aim of having customer data in one place. Customer and product consolidation was already taking place in the client's data warehouse (DWH), but it was not available in a user-friendly form.

Solution

We built an application for the client that brings together all consolidated data on a customer applying for a loan or an instalment purchase.

For an existing customer, this is the consolidated data enriched with information from credit registers. At the same time — mainly for new customers — the application can calculate payment capacity based on the available data the customer provided and information from credit registers.

The application is clear and unambiguous for its users, to speed up the approval process as much as possible.

The data is collected by services we built into the application, drawing on business applications, the DWH and external registers.

Technology stack

DWH

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